Question 1

Will this course help me overcome nervousness about cold calling?

Accepted Answer

Yes. A significant part of the session focuses on building confidence and developing a structured approach to phone conversations. When you have a clear framework, calls become less daunting and more productive.

Question 2

Is this course focused on cold calling or does it cover other phone sales skills?

Accepted Answer

The course covers the full range of phone-based selling skills including opening calls, building rapport over the phone, controlling conversations, handling rejection, and progressing opportunities. Cold calling is one element, not the sole focus.

Question 3

Do I need to be in a dedicated telesales role to benefit from this course?

Accepted Answer

No. Anyone who uses the phone as part of their sales process will benefit. This includes business owners making enquiry calls, account managers following up on leads, and business developers prospecting by phone.

Question 4

Who is this live course for?

Accepted Answer

This live course is designed for business owners, sales professionals, and sales leaders who want to improve how they approach real sales conversations. It's suitable for people who are actively involved in selling and want practical guidance they can apply immediately.

Question 5

What will I be able to do after the session?

Accepted Answer

After the session, you'll leave with clearer thinking around your sales approach and practical ideas you can apply straight away. You'll also have the opportunity to speak directly with Luke, ask questions specific to your situation, and understand what further training or support might be appropriate for you or your business.

Question 6

What will be covered during the course?

Accepted Answer

The session focuses on practical sales skills relevant to the topic of the course. This includes clear frameworks, examples, and guided discussion designed to help you approach sales conversations more confidently and consistently. All content is grounded in real-world selling rather than theory.

Question 7

Is this course delivered in person or online?

Accepted Answer

This course is delivered in person.

Question 8

Where is the course held and what time does it run?

Accepted Answer

The course takes place at Studley Castle. Full timings and arrival details will be confirmed by email after booking.

Question 9

Do I need prior sales experience?

Accepted Answer

No. The course is suitable for both experienced sales professionals and those earlier in their sales journey, including business owners who sell as part of their role. Content is structured so that attendees can engage at their own level and take value from the session.

Question 10

What should I bring or prepare?

Accepted Answer

You don't need to prepare anything in advance. We recommend bringing a pen and a notepad so you can capture ideas and notes that are relevant to your own situation.

Question 11

What happens after I book?

Accepted Answer

Once you've booked your place, we'll be in touch by email to confirm the details of the course and what to expect on the day.

Telesales training courses built for confident, natural calls.

Course details

What's included

Why sales calls feel uncomfortable or inconsistent

The impact of poor call structure

Building confidence and control on the phone

Natural call structures

Control and momentum

Real telesales practice

Results from teams who developed this skill

Course format and delivery

Want deeper, long-term improvement?

Who this course is best suited to

This is for you if…

This is not for you if…

Frequently Asked Questions

Built for application, not theory

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